Fast, reliable, and tailored to your needs.

Shipping Made Simple

DAN06990-1

Shipping Made Simple

Fast, reliable, and tailored to your needs.

Welcome to our comprehensive Shipping Guide. Below, you'll find detailed information on our shipping options, fees, delivery times, and policies to ensure a seamless shopping experience.

Shipping Methods and Fees

We offer the following shipping methods to cater to your needs:

  • Standard Ground Shipping: Delivered within 3–6 business days.
  • Expedited Shipping: Delivered within 4 business days.
  • Rush Shipping: Delivered within 3 business days.
Order Total Standard Ground Expedited Rush
Up to $29.99 $7.99 $15.99 $21.99
$30.00 – $69.99 $7.99 $15.99 $21.99
$70.00 and above FREE $15.99 $21.99

Note: Crown Rewards members receive free standard shipping on orders of $30 or more.

Personalized Products

Personalized items require additional processing time:

  • Standard Ground Shipping: Delivered within 7–9 business days.
  • Expedited Shipping: Delivered within 7 business days.
  • Rush Shipping: Delivered within 6 business days.

Sign & Send® Service

Our Sign & Send® service allows you to personalize a real Hallmark card, and we'll address, stamp, and mail it for free. This service uses USPS First-Class Mail, and tracking is not available. Expedited and Rush shipping options are available for an additional fee.

Store Pickup Options

  • Buy Online, Pick Up in Store: Place your order online and pick it up at your local store, typically within 3 hours.
  • Ship to Store: If an item is out of stock at your local store, we can ship it there for free on orders totaling $30 or more. For orders less than $30, a $7.99 fee applies. Items usually arrive in 5–7 business days.

Order Tracking

Once your order ships, you'll receive an email with tracking information. You can also track your order status by signing into your account on our website.

Holiday Shipping Deadlines

To ensure delivery by specific holidays, please refer to our Holiday Delivery Dates & Order-By Dates.

Additional Information

  • We currently ship to valid addresses within the United States.
  • Expedited and Rush shipping are not available for PO boxes.
  • Weekend delivery is not available for Expedited or Rush shipping options.
  • International shipping and shipping to U.S. territories or Overseas Military Mail (APO/FPO/DPO) are not available.

For further assistance, please contact our Customer Care team.

Note: Shipping times and fees are subject to change. Please refer to our Shipping & Delivery page for the most current information.

Need assistance? We're here for you every step of the way!