At Pennington's Hallmark, we value your trust and are committed to protecting your personal information. Below, you’ll find detailed information about how we collect, use, and safeguard your data to ensure transparency and compliance with privacy standards.

Information We Collect

We may collect the following types of personal information:

• Contact details, such as your name, email address, phone number, and mailing address.
• Purchase history, including details of the products you’ve ordered or browsed.
• Payment information, such as credit card details, used to complete transactions securely.
• Technical data, including cookies and IP addresses, to enhance your browsing experience on our website.

How We Use Your Information

Your information is used to provide a seamless shopping experience and includes:

• Fulfilling orders and delivering products to your specified address.
• Providing customer service, including responding to inquiries and resolving issues.
• Sending promotional offers, updates, or newsletters with your consent.
• Improving our website, services, and marketing efforts through analytical insights.

Information Sharing

We may share your data with trusted partners and third parties who assist in providing our services:

• Service providers, such as payment processors and delivery companies, for order fulfillment.
• Marketing partners to send newsletters and promotions if you have opted in.
• Legal entities if required to comply with laws or protect our rights.

Note: We do not sell your personal information to third parties.

Data Security

We take the security of your personal data seriously and implement measures such as:

• Encryption protocols to protect sensitive payment information.
• Secure servers and firewalls to prevent unauthorized access.
• Regular monitoring to detect and mitigate potential vulnerabilities.

Your Privacy Rights

You have the right to access, correct, or delete your personal information. To exercise these rights:

• Contact us via email or phone (details provided below).
• Submit a request through your account on our website.

Policy Updates

We may update this policy periodically to reflect changes in our practices or legal requirements. Any significant changes will be communicated through our website.

Contact Us

For any questions or concerns regarding this privacy policy, please contact us:

• Email: marketing@penningtonshallmark.com
• Phone: 740.373.0752
• Address: 208 Acme Street, Marietta, OH

Note: This policy is effective as of December 2, 2024, and applies to all personal information collected by Pennington's Hallmark.